CUET UG Categorised PYQ Business Studies Unit 10
Business studies
📌 Answers are locked once submitted — results and explanations appear at the end.
QUESTION 1 OF 30
As the volume of advertising is getting more and more expanded it is becoming difficult to make advertising messages heard by the target prospects. This will affect the ______ of advertising. (PYQ 2022)
QUESTION 2 OF 30
That part of a brand which can be recognised but cannot be utterable is called: (PYQ 2022)
QUESTION 3 OF 30
Which one of the following is not true about objections to advertising? (PYQ 2022)
QUESTION 4 OF 30
Marketing mix includes various elements; often referred to as four Ps of marketing. One of these P's includes activities that make firm's products available to the target customers at right place, at right time, to right people without change. Name the element. (PYQ 2023)
QUESTION 5 OF 30
Which function of marketing is particularly necessary for products that are not produced according to predetermined specifications? (PYQ 2023)
QUESTION 6 OF 30
Match List-I with List-II. (PYQ 2023)
| List-I (Means) | List-II (Marketing Philosophies) |
|---|---|
| A. Availability and affordability of product | I. Marketing Concept |
| B. Product improvement | II. Production Concept |
| C. Selling and promoting | III. Product Concept |
| D. Profit through integrated marketing | IV. Selling Concept |
QUESTION 7 OF 30
Identify the channel of distribution from following in case the producer sell the products himself to customers. (PYQ 2023)
QUESTION 8 OF 30
Which of the following statement about Marketing is Correct? (PYQ 2023)
QUESTION 9 OF 30
Which of the following information is generally not available on the label of a consumer durable product? (PYQ 2023)
QUESTION 10 OF 30
Read the following and select what is marketed? 'Visit Agra-'City of Love', 'Udaipur'- 'The City of Lakes', 'Mysore- 'The City of Gardens' (PYQ 2023)
QUESTION 11 OF 30
"The size and shape of the package should be such that it should be convenient to open and handle", Which function of packaging is this statement denoting? (PYQ 2023)
QUESTION 12 OF 30
The various terms related to branding includes? (PYQ 2023)
Statements:
(A) Brand
(B) Brand Name
(C) Brand Mark
(D) Brand Signal
(E) Trade Mark
Choose the correct answer from the options given below:
QUESTION 13 OF 30
Identify the benefits, which is not availed by a customer while purchasing a product. (PYQ 2023)
QUESTION 14 OF 30
What is the main reason for increase in internet usage? (PYQ 2023)
QUESTION 15 OF 30
Select out of the following that is not a tool of promotion Mix. (PYQ 2023)
QUESTION 16 OF 30
Which of the following is NOT a merit of advertising? (PYQ 2023)
QUESTION 17 OF 30
What changes have companies made in their advertising strategies? (PYQ 2023)
QUESTION 18 OF 30
Which of the following statement is NOT an objection to advertising? (PYQ 2023)
QUESTION 19 OF 30
(a) Computer education
(b) Organising elephant race
(c) Spreading information about family planning
(d) Organising mountaineering treks
"Gen-X enterprises is the company producing and selling cell phones". As per this statement which aspect has been marketed by the company? (PYQ 2024)
QUESTION 20 OF 30
(a) Computer education
(b) Organising elephant race
(c) Spreading information about family planning
(d) Organising mountaineering treks
Which aspect has been marketed by company by rendering computer education? (PYQ 2024)
QUESTION 21 OF 30
(a) Computer education
(b) Organising elephant race
(c) Spreading information about family planning
(d) Organising mountaineering treks
Which aspect has been marketed by organising elephant race? (PYQ 2024)
QUESTION 22 OF 30
(a) Computer education
(b) Organising elephant race
(c) Spreading information about family planning
(d) Organising mountaineering treks
Question:
Which aspect has been marketed by spreading information about family planning? (PYQ 2024)
QUESTION 23 OF 30
(a) Computer education
(b) Organising elephant race
(c) Spreading information about family planning
(d) Organising mountaineering treks
Question:
Which aspect has been marketed by organising a mountaineering trek? (PYQ 2024)
QUESTION 24 OF 30
In the above case "Just Foodie" is using various variables of Marketing Mix. Identify the variable used in the following statement: "To make their products available to customers at right time, right place, they are also selling their products to grocery stores in addition to their own outlets." (PYQ 2024)
QUESTION 25 OF 30
Identify the element of marketing mix in the following statement: "The taste, quality and packing are given utmost care." (PYQ 2024)
QUESTION 26 OF 30
Question:
"They are able to charge higher price than their competitors." Which element of marketing mix is discussed in the statement? (PYQ 2024)
QUESTION 27 OF 30
"To increase their sales, they are using different offers like: Free gifts, Cash backs etc. They are offering discounts to customers on various occasions." Identify the marketing mix element from the above statement. (PYQ 2024)
QUESTION 28 OF 30
"To increase their sales, they are using different offers like Free gifts, Cash backs etc. They are offering discounts to customers on various occasions." Which tool of the promotion mix is used in the given statement? (PYQ 2024)
QUESTION 29 OF 30
Labelling is an element of which 'P' of marketing mix? (PYQ 2023 / PYQ 2025)
QUESTION 30 OF 30
Match List-I with List-II. (PYQ 2023)
| List-I | List-II |
|---|---|
| A. Branding | I. Container or wrapper of product |
| B. Packaging | II. Amount charged for product |
| C. Labelling | III. Giving name, sign or symbol to product |
| D. Pricing | IV. Information on product/package |
Test Complete!
Answer Review
1 As the volume of advertising is getting more and more expanded it is becoming difficult to make advertising messages heard by the target prospects. This will affect the ______ of advertising. (PYQ 2022)
Too many advertisements create clutter. Message becomes difficult to notice. This reduces advertising effectiveness.
(Detailed) → Advertising effectiveness means the ability of an advertisement to reach, influence, and convince the target audience. → When the volume of advertising increases too much, consumers may ignore or miss advertising messages. → This makes it difficult for the advertisement to create the desired impact. → Therefore, excessive advertising affects the effectiveness of advertising. → Hence, Effectiveness is the correct answer.
- A) Social values → This refers to the effect of advertising on society and morality, not message reach.
- B) Preference → Preference means consumer choice among brands, not the impact of advertising clutter.
- D) Criticism → Criticism means objections raised against advertising, not the result affected here.
Used
- Option A → Society-related.
- Option B → Consumer choice-related.
- Option C → Message impact-related.
- Option D → Objection-related.
- Final Answer → If message is not heard, effectiveness is reduced.
2 That part of a brand which can be recognised but cannot be utterable is called: (PYQ 2022)
Brand mark is visual. It can be recognised but not spoken. It includes symbols, designs, and logos.
(Detailed) → A brand has two main parts: brand name and brand mark. → Brand name is the part that can be spoken or uttered. → Brand mark is the part that can be recognised visually but cannot be uttered. → It may include a symbol, design, colour, or logo. → Hence, Brand mark is the correct answer.
- A) Brand name → It is the part of a brand that can be spoken or uttered.
- B) Trade mark → It is a brand or part of a brand that has legal protection.
- D) Patent → It is a legal right granted for an invention, not a part of a brand.
Used
- Option A → Speakable part of brand.
- Option B → Legal protection.
- Option C → Recognisable but not utterable.
- Option D → Invention-related legal right.
- Final Answer → "Recognised but cannot be utterable" indicates Brand mark.
3 Which one of the following is not true about objections to advertising? (PYQ 2022)
Objections are negative points. Economical communication is a benefit. Therefore, it is not an objection to advertising.
(Detailed) → The question asks which statement is not true about objections to advertising. → Objections to advertising refer to criticisms or negative arguments against advertising. → "Advertising is a very economical mode of communication" is a positive point because advertising can reach a large number of people at low cost per contact. → Since it is an advantage, not an objection, it is the correct answer. → Hence, Advertising is a very economical mode of communication is the correct answer.
- A) Advertisements which make similar claims confuses the buyer → This is an objection because similar claims may confuse consumers.
- C) Advertising does not distinguish between superior and inferior products → This is an objection because advertising may promote both good and poor-quality products.
- D) Advertising undermines social values and promote materialism → This is an objection because advertising may encourage unnecessary consumption.
Used
- Option A → Negative point, so it is an objection.
- Option B → Positive point, so it is not an objection.
- Option C → Negative point, so it is an objection.
- Option D → Negative point, so it is an objection.
- Final Answer → Identify the advantage among criticisms.
4 Marketing mix includes various elements; often referred to as four Ps of marketing. One of these P's includes activities that make firm's products available to the target customers at right place, at right time, to right people without change. Name the element. (PYQ 2023)
Place deals with distribution. It ensures availability at the right place and right time. It connects production with consumption.
(Detailed) → Place is one of the four Ps of marketing mix. → It includes activities related to distribution of goods and services. → Place decisions ensure that products are made available to target customers at the right place and at the right time. → It involves channels of distribution, transportation, warehousing and inventory decisions. → Hence, Place is the correct answer.
- A) Product → Product refers to the goods or services offered to customers.
- C) Price → Price refers to the amount charged from customers for the product.
- D) Promotion → Promotion refers to communication activities such as advertising and sales promotion.
Used
- Option A → Item or service offered.
- Option B → Availability and distribution.
- Option C → Value charged.
- Option D → Communication and persuasion.
- Final Answer → "Right place, right time" indicates Place.
5 Which function of marketing is particularly necessary for products that are not produced according to predetermined specifications? (PYQ 2023)
Grading classifies products into groups. It is used when products differ in quality or size. It is important for non-standardised products.
(Detailed) → Grading means classifying products into different groups on the basis of quality, size, weight or other characteristics. → It is especially necessary when products are not produced according to predetermined specifications. → Agricultural products, minerals and natural products often vary in quality and size. → Grading helps buyers understand the quality category of the product. → Hence, Grading is the correct answer.
- A) Branding → Branding means giving a name, symbol or identity to a product.
- C) Standardisation → Standardisation means setting fixed specifications and uniform quality.
- D) Promotion → Promotion means informing and persuading customers about the product.
Used
- Option A → Product identity.
- Option B → Sorting products by quality or size.
- Option C → Uniform specification.
- Option D → Communication with customers.
- Final Answer → Products without predetermined specifications require Grading.
6 Match List-I with List-II. (PYQ 2023)
| List-I (Means) | List-II (Marketing Philosophies) |
|---|---|
| A. Availability and affordability of product | I. Marketing Concept |
| B. Product improvement | II. Production Concept |
| C. Selling and promoting | III. Product Concept |
| D. Profit through integrated marketing | IV. Selling Concept |
Availability and affordability are related to Production Concept. Product improvement is related to Product Concept. Selling and promoting are related to Selling Concept. Profit through integrated marketing is related to Marketing Concept.
(Detailed) → (A) Availability and affordability of product matches with (II) Production Concept because this concept focuses on making products widely available and affordable. → (B) Product improvement matches with (III) Product Concept because this philosophy believes consumers prefer products with better quality, features and performance. → (C) Selling and promoting matches with (IV) Selling Concept because it focuses on aggressive selling and promotional efforts. → (D) Profit through integrated marketing matches with (I) Marketing Concept because it focuses on customer satisfaction and integrated marketing efforts to earn profit. → Hence, (A)-(II), (B)-(III), (C)-(IV), (D)-(I) is the correct answer.
- B) (A)-(III), (B)-(II), (C)-(I), (D)-(IV) → This wrongly matches availability with Product Concept and product improvement with Production Concept.
- C) (A)-(II), (B)-(III), (C)-(I), (D)-(IV) → This wrongly matches selling and promoting with Marketing Concept and integrated marketing with Selling Concept.
- D) (A)-(II), (B)-(IV), (C)-(III), (D)-(I) → This wrongly matches product improvement with Selling Concept and selling/promoting with Product Concept.
Used
- (A) Availability and affordability → Production Concept.
- (B) Product improvement → Product Concept.
- (C) Selling and promoting → Selling Concept.
- (D) Integrated marketing → Marketing Concept.
- Final Answer → Correct mapping is (A)-(II), (B)-(III), (C)-(IV), (D)-(I).
7 Identify the channel of distribution from following in case the producer sell the products himself to customers. (PYQ 2023)
Producer sells directly to customer. No middleman is involved. Direct selling is called Zero Level channel.
(Detailed) → Zero Level channel is also called direct channel of distribution. → In this channel, the producer sells goods directly to the consumer. → There are no intermediaries such as wholesalers, agents or retailers. → The question states that the producer sells the products himself to customers. → Hence, Zero Level is the correct answer.
- A) One Level → This includes one intermediary, usually a retailer.
- C) Three Level → This includes three intermediaries such as agent, wholesaler and retailer.
- D) Two Level → This includes two intermediaries such as wholesaler and retailer.
Used
- Option A → One middleman involved.
- Option B → No middleman involved.
- Option C → Three middlemen involved.
- Option D → Two middlemen involved.
- Final Answer → Producer to customer directly means Zero Level.
8 Which of the following statement about Marketing is Correct? (PYQ 2023)
Marketing works through exchange of value. It includes goods, services, ideas and experiences. Selling is only one part of marketing.
(Detailed) → Marketing is a social and managerial process through which individuals and organisations obtain what they need and want. → This happens by creating and exchanging products and value with others. → Exchange mechanism is the core of marketing because both parties give and receive something of value. → Therefore, the statement "It works through Exchange Mechanism" is correct. → Hence, It works through Exchange Mechanism is the correct answer.
- B) Market offering only refers to price of the product → This is incorrect because market offering includes product features, quality, service, packaging and price.
- C) Ideas cannot be marketed → This is incorrect because ideas, services, events and experiences can also be marketed.
- D) The job of marketing is just to sell the product → This is incorrect because marketing is much broader than selling.
Used
- Option A → Correct because marketing is based on exchange.
- Option B → Incorrect due to the word "only".
- Option C → Incorrect because ideas can also be marketed.
- Option D → Incorrect because selling is only a part of marketing.
- Final Answer → Exchange mechanism is the foundation of marketing.
9 Which of the following information is generally not available on the label of a consumer durable product? (PYQ 2023)
Labels give important product information. They may show warnings, dates and taglines. Detailed manufacturing process is not given on labels.
(Detailed) → Labelling means providing information about the product on its package or label. → Labels may include brand name, product details, manufacturing date, expiry date, warnings and promotional messages. → However, detailed step-by-step manufacturing process is not generally printed on consumer durable product labels. → Such information is internal, technical and may be confidential for the manufacturer. → Since the question asks what is generally not available on the label, the correct answer is Detailed manufacturing process, step by step.
- A) Promotional message as tag line of the product → This is commonly found on labels for promotion.
- B) Statutory Warning → This may be required on labels for certain products.
- D) Manufacturing and expiry date of the product → This is commonly provided for consumer information and safety.
Used
- Option A → Common label information.
- Option B → Legal or safety-related label information.
- Option C → Internal production process, not label information.
- Option D → Common product label information.
- Final Answer → Label tells product details, not step-by-step manufacturing process.
10 Read the following and select what is marketed? 'Visit Agra-'City of Love', 'Udaipur'- 'The City of Lakes', 'Mysore- 'The City of Gardens' (PYQ 2023)
Agra, Udaipur and Mysore are cities. The statement promotes tourist destinations. Marketing of cities is place marketing.
(Detailed) → Marketing is not limited to physical goods. → Places can also be marketed to attract tourists, investors or visitors. → In the given statement, Agra, Udaipur and Mysore are being promoted through their unique identities. → Since the subject being promoted is geographical locations, it is an example of place marketing. → Hence, Place is the correct answer.
- A) Product → No physical product is being marketed here.
- B) Persons → No individual person is being marketed.
- D) Information → Information is used in the message, but the thing being marketed is a place.
Used
- Option A → Physical item.
- Option B → Individual personality.
- Option C → City or location.
- Option D → Supporting content only.
- Final Answer → Cities being promoted indicate Place marketing.
11 "The size and shape of the package should be such that it should be convenient to open and handle", Which function of packaging is this statement denoting? (PYQ 2023)
The statement focuses on convenience. Easy opening and handling make product use simple. This is the facilitating use function of packaging.
(Detailed) → Packaging performs many functions such as protection, identification, promotion and convenience in use. → When the package is designed in a size and shape that is easy to open and handle, it helps the consumer use the product conveniently. → The focus of the statement is not on product protection or product promotion. → It specifically highlights ease of use and handling. → Hence, Facilitating the use of Product is the correct answer.
- A) Product Identification → This relates to recognising the product or brand.
- C) Product Protection → This relates to protecting the product from damage, spoilage or breakage.
- D) Product Promotion → This relates to attracting customers through attractive packaging.
Used
- Option A → Recognition function.
- Option B → Convenience and usability.
- Option C → Safety and protection.
- Option D → Sales promotion.
- Final Answer → Easy opening and handling indicate Facilitating the use of Product.
12 The various terms related to branding includes? (PYQ 2023)
Statements:
(A) Brand
(B) Brand Name
(C) Brand Mark
(D) Brand Signal
(E) Trade Mark
Choose the correct answer from the options given below:
Brand is the overall identity of a product. Brand name and brand mark are important branding terms. Trade mark gives legal protection to the brand. Brand Signal is not a standard branding term.
(Detailed) → Branding includes different terms such as brand, brand name, brand mark and trade mark. → Statement (A) Brand refers to a name, term, sign, symbol or design used to identify goods or services. → Statement (B) Brand Name is the part of a brand that can be spoken. → Statement (C) Brand Mark is the part of a brand that can be recognised visually but cannot be spoken. → Statement (E) Trade Mark is a brand or part of a brand that is legally protected. → Statement (D) Brand Signal is not a recognised branding term. → Therefore, the correct combination is (A), (B), (C) and (E) Only. → Hence, (A), (B), (C) and (E) Only is the correct answer.
- A) (A), (B), (D) and (E) Only → This is incorrect because it includes Brand Signal and excludes Brand Mark.
- B) (A), (B), (C) and (D) Only → This is incorrect because it includes Brand Signal and excludes Trade Mark.
- C) (A) and (B) Only → This is incomplete because Brand Mark and Trade Mark are also related to branding.
Used
- Statement (A) → Correct branding term.
- Statement (B) → Correct branding term.
- Statement (C) → Correct branding term.
- Statement (D) → Not a standard branding term.
- Statement (E) → Correct branding term.
- Final Answer → Exclude (D) Brand Signal.
13 Identify the benefits, which is not availed by a customer while purchasing a product. (PYQ 2023)
Customers receive functional benefits from product use. They may also receive psychological and social benefits. Saving Benefits is not a standard benefit category.
(Detailed) → A customer may obtain different benefits while purchasing a product. → Functional Benefits relate to the basic utility or performance of the product. → Psychological Benefits relate to emotional satisfaction, confidence or mental comfort. → Social Benefits relate to status, recognition or social acceptance. → Saving Benefits is not generally treated as a standard benefit category in this classification. → Since the question asks which benefit is not availed by a customer as a standard category, Saving Benefits is the correct answer. → Hence, Saving Benefits is the correct answer.
- A) Functional Benefits → This is a valid benefit received by customers.
- B) Psychological Benefits → This is also a valid benefit received by customers.
- D) Social Benefits → This is also a valid benefit received by customers.
Used
- Option A → Product utility benefit.
- Option B → Emotional satisfaction benefit.
- Option C → Not a standard category.
- Option D → Social status or acceptance benefit.
- Final Answer → Question asks "not availed", so select Saving Benefits.
14 What is the main reason for increase in internet usage? (PYQ 2023)
Mobile phone usage has increased widely. Smartphones make internet access easy. More mobile users lead to higher internet usage.
(Detailed) → Increased use of mobile phones has made internet access easier and more widespread. → Mobile phones allow people to use internet services anywhere and anytime. → Due to this, activities such as browsing, social media, online payment, entertainment and communication have increased. → Therefore, the main reason for increase in internet usage is increased use of mobile phones. → Hence, Use of mobile phone has increased is the correct answer.
- B) Use of social media has increased → This is more of a result of increased internet usage, not the main root cause.
- C) People have suddenly become rich → This is not a valid reason.
- D) Data cost has become cheaper → This supports internet usage, but the given answer focuses on increased mobile phone use as the main reason.
Used
- Option A → Main enabling factor.
- Option B → Effect of internet growth.
- Option C → Irrelevant.
- Option D → Supporting factor.
- Final Answer → More mobile phones lead to more internet usage.
15 Select out of the following that is not a tool of promotion Mix. (PYQ 2023)
Promotion mix includes advertising. It also includes personal selling and sales promotion. Branding is related to product identity, not promotion mix.
(Detailed) → Promotion mix refers to the combination of tools used by marketers to communicate with customers and persuade them to buy products. → Major tools of promotion mix include advertising, personal selling, sales promotion and publicity/public relations. → Branding is related to giving a name, symbol or identity to the product. → It is a part of product strategy, not a tool of promotion mix. → Since the question asks which is not a tool of promotion mix, Branding is the correct answer. → Hence, Branding is the correct answer.
- B) Personal Selling → This is a tool of promotion mix.
- C) Advertising → This is a major tool of promotion mix.
- D) Sales Promotion → This is also a tool of promotion mix.
Used
- Option A → Product identification strategy.
- Option B → Promotion tool.
- Option C → Promotion tool.
- Option D → Promotion tool.
- Final Answer → Question asks "not a promotion mix tool", so select Branding.
16 Which of the following is NOT a merit of advertising? (PYQ 2023)
Advertising has mass reach. It is expressive and helps communicate with many people. Inflexibility is not a merit; it is a limitation.
(Detailed) → Advertising is a paid form of non-personal communication. → Its merits include mass reach, expressiveness and economy in reaching a large audience. → Advertising can also help create awareness and influence customer attitude. → However, inflexibility is not a merit of advertising. → It is a limitation because the message cannot always be changed easily for each individual customer. → Since the question asks which is not a merit, Inflexibility is the correct answer. → Hence, Inflexibility is the correct answer.
- A) Expressiveness → This is a merit of advertising because sound, visuals and words can be used effectively.
- B) Mass Reach → This is a major merit of advertising because it reaches many people at once.
- C) Enhance Customer Satisfaction → Advertising can help customers make informed choices and support satisfaction.
Used
- Option A → Merit.
- Option B → Merit.
- Option C → Positive outcome.
- Option D → Limitation.
- Final Answer → Question asks "NOT a merit", so select Inflexibility.
17 What changes have companies made in their advertising strategies? (PYQ 2023)
Internet usage has increased. Companies are shifting towards digital platforms. Internet advertising has become more important.
(Detailed) → With the increase in internet usage, mobile phone penetration and digital platforms, companies have changed their advertising strategies. → They are using more internet-based advertising through websites, social media, search engines and online platforms. → Internet advertising helps reach targeted customers quickly and effectively. → It also helps companies measure audience response more easily. → Hence, They are using more of internet advertising is the correct answer.
- A) They are using more TV channels for advertising → TV is a traditional advertising medium and is not the specific change referred to here.
- B) They are using more print media for advertising → Print media is also traditional and not the main modern shift.
- C) They are using more word of mouth channels → Word of mouth exists, but the major strategic shift is towards internet advertising.
Used
- Option A → Traditional media.
- Option B → Traditional print media.
- Option C → Informal promotion.
- Option D → Digital advertising shift.
- Final Answer → Modern advertising strategy indicates internet advertising.
18 Which of the following statement is NOT an objection to advertising? (PYQ 2023)
Advertising is criticised for confusing buyers. It may encourage sale of inferior products. It may also undermine social values. Low effectiveness is not a standard objection.
(Detailed) → Advertising is often criticised on several grounds. → Common objections include that it may confuse buyers, encourage the sale of inferior products and undermine social values. → However, low effectiveness is not generally treated as an objection to advertising. → Advertising is used because it is considered effective in reaching and influencing a large audience. → Since the question asks which statement is not an objection, Low effectiveness is the correct answer. → Hence, Low effectiveness is the correct answer.
- A) Confuses the buyers → This is an objection to advertising.
- B) Encourage sales of inferior products → This is also an objection to advertising.
- D) Undermines social values → This is also a common objection to advertising.
Used
- Option A → Objection.
- Option B → Objection.
- Option C → Not a standard objection.
- Option D → Objection.
- Final Answer → Question asks "NOT an objection", so select Low effectiveness.
19
(a) Computer education
(b) Organising elephant race
(c) Spreading information about family planning
(d) Organising mountaineering treks
"Gen-X enterprises is the company producing and selling cell phones". As per this statement which aspect has been marketed by the company? (PYQ 2024)
Cell phones are tangible goods. Tangible goods are physical products. Marketing of goods is product marketing.
(Detailed) → Cell phones are tangible items that can be seen, touched, and owned physically. → Therefore, the company is marketing a physical product. → In marketing management, products that satisfy consumer needs through physical usage are categorised as physical products. → Since Gen-X enterprises is producing and selling cell phones, the aspect marketed is Physical Product. → Hence, Physical Product is the correct answer.
- B) Services → Services are intangible activities like teaching, banking or repair services.
- C) Events → Events include exhibitions, sports, races or organised competitions.
- D) Information → Information includes awareness campaigns, messages or educational content.
Used
- Option A → Matches tangible goods.
- Option B → Refers to intangible offerings.
- Option C → Related to organised activities.
- Option D → Related to awareness or knowledge.
- Final Answer → Company sells a tangible product.
20
(a) Computer education
(b) Organising elephant race
(c) Spreading information about family planning
(d) Organising mountaineering treks
Which aspect has been marketed by company by rendering computer education? (PYQ 2024)
Education is intangible. Teaching is service-oriented. Services satisfy customer needs directly.
(Detailed) → Computer education involves teaching and training activities. → Such activities are intangible because they cannot be physically touched like goods. → Education is consumed while it is being provided. → Therefore, computer education is categorised as a service in marketing. → Since the company is rendering computer education, the aspect marketed is Services. → Hence, Services is the correct answer.
- B) Events → Education is continuous learning or training, not a one-time organised event.
- C) Information → Education may include information, but it is broader because it involves teaching and training.
- D) Experience → Experience refers to emotional or memorable participation such as trekking or adventure.
Used
- Option A → Correctly matches education activity.
- Option B → Not an organised public event.
- Option C → Broader awareness only.
- Option D → Not mainly emotional participation.
- Final Answer → Education is a service.
21
(a) Computer education
(b) Organising elephant race
(c) Spreading information about family planning
(d) Organising mountaineering treks
Which aspect has been marketed by organising elephant race? (PYQ 2024)
Elephant race is an organised activity. Organised activities are events. Events attract public participation.
(Detailed) → An elephant race is a planned and organised public activity. → Such activities are conducted for entertainment, public attraction or participation. → In marketing, organised activities like races, exhibitions, fairs, shows and competitions are treated as events. → Since the company is organising an elephant race, the aspect marketed is Events. → Hence, Events is the correct answer.
- B) Experience → Experience focuses on personal emotional participation, whereas the direct offering here is an organised race.
- C) Place → Place refers to marketing of a city, tourist destination or geographical location.
- D) Idea → Idea refers to marketing of a social thought, belief or awareness message.
Used
- Option A → Organised public activity.
- Option B → Emotional involvement only.
- Option C → Geographic location marketing.
- Option D → Social concept or message.
- Final Answer → Race is an event.
22
(a) Computer education
(b) Organising elephant race
(c) Spreading information about family planning
(d) Organising mountaineering treks
Question:
Which aspect has been marketed by spreading information about family planning? (PYQ 2024)
Family planning promotes awareness. Awareness campaigns market ideas. Social concepts are marketed as ideas.
(Detailed) → Family planning campaigns aim to spread awareness and influence social behaviour. → The main purpose is not to sell a physical product or organise an event. → It promotes a social concept or thought. → Such social awareness and conceptual promotion are categorised under idea marketing. → Therefore, spreading information about family planning markets an Idea. → Hence, Idea is the correct answer.
- B) Experience → No personal adventure or emotional participation is involved.
- C) Events → Information spreading is not necessarily an organised event.
- D) Service → The main focus is awareness, not service delivery.
Used
- Option A → Social awareness concept.
- Option B → Adventure or emotional participation.
- Option C → Organised activity.
- Option D → Intangible service delivery.
- Final Answer → Family planning is idea marketing.
23
(a) Computer education
(b) Organising elephant race
(c) Spreading information about family planning
(d) Organising mountaineering treks
Question:
Which aspect has been marketed by organising a mountaineering trek? (PYQ 2024)
Trekking gives personal involvement. Emotional participation creates experience. Experiences are marketed feelings.
(Detailed) → Mountaineering treks provide adventure, thrill and emotional satisfaction to participants. → The main value received by the customer is not only the activity itself, but the memorable feeling and participation. → Such offerings are marketed as experiences because customers seek enjoyment, adventure and emotional involvement. → Therefore, organising a mountaineering trek markets Experience. → Hence, Experience is the correct answer.
- B) Events → Trekking may be organised, but the main offering is personal adventure and experience.
- C) Ideas → No social concept or awareness campaign is being promoted.
- D) Information → Information is not the main offering here.
Used
- Option A → Adventure participation and feeling.
- Option B → Organised activity only.
- Option C → Social concept.
- Option D → Knowledge or data.
- Final Answer → Trekking markets experience.
24
In the above case "Just Foodie" is using various variables of Marketing Mix. Identify the variable used in the following statement: "To make their products available to customers at right time, right place, they are also selling their products to grocery stores in addition to their own outlets." (PYQ 2024)
The statement focuses on availability of products. It mentions right time and right place. Selling through grocery stores shows distribution channel.
(Detailed) → Physical distribution is a part of the marketing mix related to making goods available to customers. → It ensures that products reach the right customers at the right place and at the right time. → In the case, "Just Foodie" sells through its own outlets as well as grocery stores. → This shows the use of distribution channels to increase product availability. → Therefore, the marketing mix variable used is Physical distribution. → Hence, Physical distribution is the correct answer.
- A) Product → Product relates to quality, features, design, packing and branding, not availability.
- B) Price → Price relates to the amount charged from customers.
- C) Promotion → Promotion relates to communication, offers and sales-increasing activities.
Used
- Option A → Rejected because the statement is not about product features.
- Option B → Rejected because the statement is not about price.
- Option C → Rejected because the statement is not about promotion.
- Option D → Selected because "right time, right place" indicates physical distribution.
- Final Answer → Based on the keyword "available to customers".
25
Identify the element of marketing mix in the following statement: "The taste, quality and packing are given utmost care." (PYQ 2024)
Taste, quality and packing are product-related features. Product mix includes packaging and quality decisions. The statement is not about price, promotion or distribution.
(Detailed) → Product mix refers to decisions related to the product offered by the business. → It includes quality, design, features, brand name, packaging, labelling and product variety. → In the statement, "taste, quality and packing" are directly related to the product. → These factors affect customer satisfaction and product image. → Therefore, the element of marketing mix discussed is Product mix. → Hence, Product mix is the correct answer.
- B) Price mix → Price mix deals with pricing decisions, discounts and payment terms.
- C) Promotion mix → Promotion mix deals with advertising, sales promotion and communication.
- D) Physical distribution mix → Physical distribution mix deals with storage, transportation and availability of goods.
Used
- Option A → Selected because taste, quality and packing are product elements.
- Option B → Rejected because no price decision is mentioned.
- Option C → Rejected because no promotional activity is mentioned.
- Option D → Rejected because no distribution channel is mentioned.
- Final Answer → Based on the keywords "taste, quality and packing".
26
Question:
"They are able to charge higher price than their competitors." Which element of marketing mix is discussed in the statement? (PYQ 2024)
The statement directly mentions price. Charging higher price is a pricing decision. Pricing decisions belong to price mix.
(Detailed) → Price mix refers to decisions related to the amount of money charged for a product or service. → It includes pricing objectives, pricing strategy, discounts, allowances and payment terms. → The statement says that the company is able to charge a higher price than its competitors. → This clearly indicates a pricing decision. → Therefore, the element of marketing mix discussed is Price mix. → Hence, Price mix is the correct answer.
- A) Product mix → Product mix relates to quality, packaging, features and branding, not price charged.
- C) Promotion mix → Promotion mix relates to advertising, sales promotion and communication.
- D) Physical distribution mix → Physical distribution mix relates to making goods available at the right place and time.
Used
- Option A → Rejected because product features are not the main focus.
- Option B → Selected because "higher price" directly indicates price mix.
- Option C → Rejected because no promotional tool is mentioned.
- Option D → Rejected because no distribution activity is mentioned.
- Final Answer → Based on the keyword "price".
27
"To increase their sales, they are using different offers like: Free gifts, Cash backs etc. They are offering discounts to customers on various occasions." Identify the marketing mix element from the above statement. (PYQ 2024)
Free gifts, cash backs and discounts are promotional tools. These are used to increase sales. The statement highlights promotion mix.
(Detailed) → Promotion mix includes all activities used to inform, persuade and remind customers about products. → It includes advertising, personal selling, sales promotion and publicity. → Free gifts, cash backs and discounts are used to attract customers and increase sales. → These are promotional incentives. → Therefore, the marketing mix element identified is Promotion mix. → Hence, Promotion mix is the correct answer.
- A) Product mix → Product mix relates to product quality, design, features and packaging.
- B) Price mix → Price mix refers mainly to pricing decisions, not promotional incentives as a whole.
- D) Physical distribution mix → Physical distribution mix deals with movement and availability of goods.
Used
- Option A → Rejected because offers are not product features.
- Option B → Rejected because the focus is not only price determination.
- Option C → Selected because offers, free gifts and cash backs are promotional tools.
- Option D → Rejected because there is no distribution-related activity.
- Final Answer → Based on the keywords "free gifts," "cash backs" and "discounts".
28
"To increase their sales, they are using different offers like Free gifts, Cash backs etc. They are offering discounts to customers on various occasions." Which tool of the promotion mix is used in the given statement? (PYQ 2024)
Free gifts and cash backs are short-term incentives. Discounts are used to boost sales. These are tools of sales promotion.
(Detailed) → Sales promotion refers to short-term incentives used to encourage customers to buy a product. → It includes discounts, rebates, refunds, free gifts, cash backs, contests and other offers. → In the given statement, "Free gifts," "Cash backs" and "discounts" are mentioned. → These tools are used to increase sales quickly. → Therefore, the tool of promotion mix used is Sales promotion. → Hence, Sales promotion is the correct answer.
- A) Advertisement → Advertisement is paid, non-personal communication through media, not free gifts or cash backs.
- C) Personal selling → Personal selling involves direct face-to-face interaction between seller and buyer.
- D) Publicity → Publicity is unpaid communication through media and does not involve sales incentives.
Used
- Option A → Rejected because no paid media communication is mentioned.
- Option B → Selected because discounts, free gifts and cash backs are sales promotion tools.
- Option C → Rejected because no direct personal interaction is mentioned.
- Option D → Rejected because no unpaid media coverage is mentioned.
- Final Answer → Based on the keywords "free gifts," "cash backs" and "discounts".
29 Labelling is an element of which 'P' of marketing mix? (PYQ 2023 / PYQ 2025)
Labelling gives product information. It is related to product identity. Therefore, labelling is part of Product mix.
(Detailed) → Product mix includes decisions related to product quality, design, packaging, branding and labelling. → Labelling means putting information on the product package, such as name, ingredients, price, quantity and directions for use. → Since labelling is directly related to the product, it belongs to Product mix. → It helps customers identify and understand the product. → Hence, Product is the correct answer.
- B) Price → Price deals with amount charged from customers.
- C) Place → Place deals with physical distribution and channels.
- D) Promotion → Promotion deals with communication and sales-increasing activities.
Used
- Option A → Product feature and identity.
- Option B → Money charged.
- Option C → Distribution.
- Option D → Communication.
- Final Answer → Label belongs to Product.
30 Match List-I with List-II. (PYQ 2023)
| List-I | List-II |
|---|---|
| A. Branding | I. Container or wrapper of product |
| B. Packaging | II. Amount charged for product |
| C. Labelling | III. Giving name, sign or symbol to product |
| D. Pricing | IV. Information on product/package |
Branding gives product name or symbol. Packaging refers to container or wrapper. Labelling gives information. Pricing means amount charged.
(Detailed) → (A) Branding matches with (III) Giving name, sign or symbol to product because branding creates product identity. → (B) Packaging matches with (I) Container or wrapper of product because packaging protects and presents the product. → (C) Labelling matches with (IV) Information on product/package because labels provide product details. → (D) Pricing matches with (II) Amount charged for product because price is the money value of the product. → Therefore, the correct matching is (A)-(III), (B)-(I), (C)-(IV), (D)-(II). → Hence, (A)-(III), (B)-(I), (C)-(IV), (D)-(II) is the correct answer.
- B) (A)-(I), (B)-(III), (C)-(IV), (D)-(II) → This wrongly matches branding with container and packaging with name/symbol.
- C) (A)-(III), (B)-(IV), (C)-(I), (D)-(II) → This wrongly matches packaging with information and labelling with container.
- D) (A)-(II), (B)-(I), (C)-(III), (D)-(IV) → This wrongly matches branding with price and pricing with information.
Used
- (A) Branding → Name/symbol.
- (B) Packaging → Container/wrapper.
- (C) Labelling → Information.
- (D) Pricing → Amount charged.
- Final Answer → Brand-Name, Pack-Box, Label-Info, Price-Money.
