How Can We Help You?
Connect with our support team for account assistance, platform guidance, technical concerns, feedback, and student-related enquiries.
Help Centre
Get assistance with your account, subscription, mock tests, performance dashboard, payments, and other platform-related concerns.
Email Support
Send us your enquiry with your registered details and a brief description of the assistance required.
info@massgraduates.in Send an EmailCall Support
Speak directly with our support team during the available working hours.
+91 9886773688 Call SupportWhatsApp Support
Contact our team through WhatsApp for quick platform-related assistance.
+91 9886773688 Chat on WhatsAppSupport Hours
Monday to Saturday, 9:00 AM to 6:00 PM IST.
Before Contacting Us
Keep your registered email, transaction reference, test name, and screenshots ready where applicable.
Contact Us
Students, parents, educators, institutions, and business partners may contact us for information about our platform and services.
General Enquiries
Contact us regarding platform information, subscriptions, educational services, or general questions.
info@massgraduates.in Email UsPartnership Enquiries
Contact us for school partnerships, institutional collaborations, and business opportunities.
partnerships@massgraduates.in Partner With UsOffice Address
Mass Graduates LLP.
1st Floor, Smart Trade City, Kottakkal, Kerala, India View LocationShare Your Feedback
Your feedback helps us improve our tests, learning experience, platform features, performance dashboard, and support services.
Report an Issue
Report login problems, payment concerns, test-loading errors, dashboard issues, incorrect scores, or other technical difficulties.
Include Supporting Details
- Registered email or mobile number
- Test or subscription name
- Transaction reference where applicable
- Screenshot of the issue
Urgent Exam-Related Concerns
For urgent test-access concerns during working hours, call +91 XXXXX XXXXX.
Student Support
Receive support with test selection, subscriptions, study resources, dashboard interpretation, and your overall preparation journey.
Academic and Test Guidance
Get help understanding available tests, practice resources, test categories, and preparation options.
Request GuidanceDashboard Assistance
Contact us if you need help understanding scores, reports, analytics, or learning recommendations.
Get AssistanceStudent Success Team
Contact our dedicated student support team for personalised platform assistance.
studentsupport@massgraduates.in Contact Student SupportResponse Time
We aim to respond to student-support enquiries within one working day.
Call Student Support
Contact +91 9886773688, Monday to Saturday, 9:00 AM to 6:00 PM IST.