CUET UG Business Studies Test 2 Techniques of Scientific Management
π Answers are locked once submitted β results and explanations appear at the end.
QUESTION 1 OF 20
Arrange the path of authority regarding specialised supervision under functional foremanship:
1. Factory Manager
2. Production Incharge
3. Gang Boss
4. Workman
QUESTION 2 OF 20
Match the eight supervisors in List 1 with their specific functions in List 2.
| List 1 | List 2 |
|---|---|
| 1. Instruction card clerk | A. Specify the route of production |
| 2. Route clerk | B. Keep machines and tools ready for operation |
| 3. Gang boss | C. Draft instructions for the workers |
| 4. Repair boss | D. Ensure proper working condition of machines |
QUESTION 3 OF 20
Which of the following is NOT a parameter considered when setting process standards under scientific management?
QUESTION 4 OF 20
A smartphone manufacturer ensures that all chargers they produce can be used interchangeably across all their models. This practice primarily relates to which objective of product standardisation?
QUESTION 5 OF 20
Statement I: Simplification aims at eliminating superfluous varieties, sizes and dimensions.
Statement II: Standardisation implies devising new varieties instead of the existing ones. Options:
QUESTION 6 OF 20
Assertion (A): Simplification implies reduced inventories and fuller utilisation of equipment.
Reason (R): By eliminating unnecessary diversity of products, simplification saves cost of labour, machines, and tools.
QUESTION 7 OF 20
The objective of method study is to find out the one best way of doing a job to minimise production costs and maximise customer satisfaction. This concept was successfully used by Ford Motor Company in the form of:
QUESTION 8 OF 20
In method study, designing an assembly line involves process analysis such as: Options:
QUESTION 9 OF 20
QUESTION 10 OF 20
QUESTION 11 OF 20
An operations manager determines that standard time taken by a worker to make one cardboard box is 20 minutes. Deducting one hour for rest in an 8-hour shift, the standard task per day is calculated. This data is essential for framing which scheme?
QUESTION 12 OF 20
Statement I: The method of time study will depend upon the volume and frequency of the task.
Statement II: Time measurement costs and the cycle time of the operation do not affect task measurement in time study.
QUESTION 13 OF 20
A factory involves heavy manual labour. The management decides to introduce small, frequent pauses for the workers during their single eight-hour shift. This decision is an application of:
QUESTION 14 OF 20
Assertion (A): A worker is bound to feel tired physically and mentally if she/he does not rest while working.
Reason (R): Rest intervals help the worker regain stamina and work again with the same capacity, increasing worker efficiency.
QUESTION 15 OF 20
Which of the following statements is NOT a characteristic of Taylor's differential piece wage system regarding efficient workers reward?
QUESTION 16 OF 20
In Taylor's experience, a worker named Schmidt was able to earn 60% more wages by increasing pig iron loading from 12.5 tons to 47 tons per day. This is a direct result of which incentive system?
QUESTION 17 OF 20
Statement I: Under functional foremanship, the planning incharge focuses on drafting instructions and setting routes.
Statement II: The production incharge oversees execution aspects like timely completion and machine repairs.
QUESTION 18 OF 20
Match the role under Production Incharge (List 1) with their clarity of task (List 2).
| List 1 | List 2 |
|---|---|
| 1. Speed boss | A. Check the quality of work |
| 2. Gang boss | B. Ensure proper working condition of machines |
| 3. Repair boss | C. Timely and accurate completion of job |
| 4. Inspector | D. Keeping machines and tools ready for operation |
QUESTION 19 OF 20
Assertion (A): Scientific method should substitute 'Rule of Thumb' throughout the organisation.
Reason (R): Scientific planning of production activities, like loading pigs of iron, results in tremendous saving of human energy and reducing wastage.
QUESTION 20 OF 20
To increase productivity levels, contemporary businesses use robotics and computers in production. This modern approach is considered an extension of:
Test Complete!
Answer Review
1 Arrange the path of authority regarding specialised supervision under functional foremanship:
1. Factory Manager
2. Production Incharge
3. Gang Boss
4. Workman
The Factory Manager holds the highest authority in the shop-floor hierarchy. Incharges report to the Manager and oversee functional departments. Specialized bosses (like Gang Boss) report to Incharges and directly supervise workers.
οΏ½οΏ½ In Taylor's Functional Foremanship, authority flows from the top executive down to the execution level. The Factory Manager (1) is at the top. Below the manager are two functional heads: the Planning Incharge and the Production Incharge (2). Under the Production Incharge, there are four specialists, including the Gang Boss (3), who is responsible for keeping machines and tools ready. Finally, at the base of the pyramid is the Workman (4), who follows the orders of the specialist bosses.
- Option B β Incorrectly places the Production Incharge above the Factory Manager.
- Option C β Incorrectly places the Gang Boss (a supervisor) above the Incharge (a departmental head).
- Option D β Represents the flow from bottom to top, which is the reverse of "authority."
Used: Dimensional/Unit Analysis Application: Identifying the highest (Manager) and lowest (Workman) units immediately clarifies the vertical flow. Final Logic: Vertical authority always moves from the General (Manager) to the Specific (Boss) to the Operative (Worker).
M-I-B-W: Manager β Incharge β Boss β Worker.
2 Match the eight supervisors in List 1 with their specific functions in List 2.
| List 1 | List 2 |
|---|---|
| 1. Instruction card clerk | A. Specify the route of production |
| 2. Route clerk | B. Keep machines and tools ready for operation |
| 3. Gang boss | C. Draft instructions for the workers |
| 4. Repair boss | D. Ensure proper working condition of machines |
Instruction clerk = Writing instructions. Route clerk = Planning the path/sequence. Gang boss = Setup and preparation. Repair boss = Maintenance and fixing.
οΏ½οΏ½ 1-C: The Instruction card clerk drafts instructions for the workers. 2-A: The Route clerk specifies the sequence (route) of production. 3-B: The Gang boss is responsible for keeping machines and tools ready for immediate operation. 4-D: The Repair boss ensures that machines and tools are in proper working condition through maintenance.
- Option B β Swaps the roles of Instruction card clerk and Route clerk.
- Option C β Incorrectly pairs Gang boss with Route clerk's function.
- Option D β Incorrectly pairs Instruction card clerk with Gang boss's function.
Used: Option Grouping Application: Match "Route" with "Specify Route" (2-A) and "Repair" with "Working Condition" (4-D). These two high-confidence matches only appear together in Option A. Final Logic: The title of each foreman directly describes their functional specialty.
R-R (Route-Route), I-I (Instruction-Instructions), G-G (Gang-Get ready), R-R (Repair-Restore condition).
3 Which of the following is NOT a parameter considered when setting process standards under scientific management?
Personal judgment is "Rule of Thumb." Scientific management replaces guesswork with data. Standards must be objective and measurable.
οΏ½οΏ½ Scientific management is based on the principle of Science, Not Rule of Thumb. Relying on personal judgment or trial-and-error (A) is the exact opposite of a scientific approach. Standardisation requires the use of work-study (C) to analyze methods and the setting of benchmarks (D). While Standardisation can lead to devising standards (B), it specifically rejects the non-analytical nature of personal judgment.
- Option B β Standardisation often involves creating a new standard "variety" to replace inefficient traditional ones.
- Option C β Work-study is the primary tool used to set scientific standards.
- Option D β Benchmarking is the core definition of Standardisation.
Used: Extreme Word Filter Application: Words like "solely" and "personal judgment" signal the Rule of Thumb, which Taylor sought to eliminate. Final Logic: Scientific management is objective; personal judgment is subjective.
Fact over Feeling. Scientific management uses facts, not feelings or "trial-and-error."
4 A smartphone manufacturer ensures that all chargers they produce can be used interchangeably across all their models. This practice primarily relates to which objective of product standardisation?
Interchangeability means one part fits many units. Reduces complexity for the consumer and the manufacturer. Is a primary goal of Standardisation.
οΏ½οΏ½ One of the key objectives of Standardisation is to ensure that manufactured parts (C) are interchangeable. In the example provided, making chargers compatible across all phone models means the "part" (charger) is standardized to a specific interface. This allows for easier replacements and reduces the need for producing unique accessories for every single model.
- Option A β This refers to quality/grade of input materials, not the compatibility of parts.
- Option B β This refers to Simplification (eliminating variety), not the swappability of components.
- Option D β This refers to measuring labor efficiency.
Used: Contextual/Tonal Matching Application: The scenario describes a part being "used across all models," which is the definition of interchangeability. Final Logic: "Interchangeable" in the question matches "Interchangeability" in Option C.
Universal Fit. Standard parts fit everywhere (Interchangeable).
5 Statement I: Simplification aims at eliminating superfluous varieties, sizes and dimensions.
Statement II: Standardisation implies devising new varieties instead of the existing ones. Options:
Simplification = Subtraction of waste. Standardisation = Establishing the "one best" version. Both work together to streamline production.
οΏ½οΏ½ Statement I is true; Simplification is specifically about removing superfluous variety to save costs. Statement II is also true; while it may sound counter-intuitive, Standardisation often involves devising new, standardized varieties (benchmarks) to replace the unorganized, non-standard existing ones. By creating a new "standard" variety, the organization ensures quality and interchangeability.
- Option B, C, D β These are incorrect because both statements accurately reflect the definitions and operational goals of Taylor's techniques.
Used: Substitution Application: Replace the terms with their NCERT definitions. Simplification = removal of variety (True). Standardisation = setting new benchmarks (True). Final Logic: Both techniques aim to replace "Rule of Thumb" chaos with scientific order.
Standardize to Fix, Simplify to Cut.
6 Assertion (A): Simplification implies reduced inventories and fuller utilisation of equipment.
Reason (R): By eliminating unnecessary diversity of products, simplification saves cost of labour, machines, and tools.
Fewer products = Fewer types of parts to store (less inventory). Fewer products = Less time spent changing machine setups (fuller utilization). The cost savings directly explain the efficiency gains.
οΏ½οΏ½ Assertion (A) is true; when a company simplifies its product line, it doesn't need to keep stocks for 50 different variations, thus reducing inventory. Machines can run longer on a single setting, ensuring fuller utilization. Reason (R) is true and provides the underlying logic: the savings in labor, machines, and tools occur because the company is no longer distracted by "superfluous" diversity. This economic efficiency is the reason why A is possible.
- Option B β R is the explanation for A; the elimination of diversity is the cause of the benefits mentioned in A.
- Option C β R is factually correct and a standard benefit of simplification.
- Option D β A is a well-known analytical outcome of Taylorism.
Used: Contextual/Tonal Matching Application: Assertion A mentions "fuller utilization," and Reason R mentions "savings of machines." These are direct cause-and-effect links. Final Logic: Removing the "extra" (R) leads to "better use of the basics" (A).
Trim the Fat. Removing unnecessary variety (Fat) makes the whole body (Factory) more efficient.
7 The objective of method study is to find out the one best way of doing a job to minimise production costs and maximise customer satisfaction. This concept was successfully used by Ford Motor Company in the form of:
Method study looks for the "best way." The assembly line is a specific "best way" for mass production. Ford is the classic case study for this technique.
οΏ½οΏ½ Method Study aims to find the "one best way" of doing a job. The most famous industrial application of this is the assembly line (B). Henry Ford utilized method study to determine the sequence of operations that would allow a car to be built with maximum speed and minimum waste. This transformed the manufacturing process and is the textbook example of method study in action.
- Option A β This is a wage system, not a production "method."
- Option C β This is a supervisory structure.
- Option D β This is about rest intervals.
Used: Substitution Application: Associate "Ford Motor Company" with their most famous contribution to management. Final Logic: Ford = Assembly Line = Method Study.
Ford's Method. Ford's "Method" was the "Assembly Line."
8 In method study, designing an assembly line involves process analysis such as: Options:
Method study is about the entire process flow. It organizes the "where" and "when" of production. A well-designed line ensures smooth movement from raw material to finished product.
οΏ½οΏ½ Designing an assembly line is a Method Study task because it requires finding the optimal sequence (A). This includes deciding where men and machines should be positioned and how raw materials should flow through the factory. The goal is to ensure that every activity adds value and minimizes movement, which is the core of process analysis.
- Option B β This is the focus of Motion Study.
- Option C β This is the focus of the Differential Piece Wage System.
- Option D β This is the focus of Fatigue Study.
Used: Contextual/Tonal Matching Application: "Assembly line" implies a flow/sequence of work, which matches Option A perfectly. Final Logic: Method study organizes the "What, Where, and How" of the work process.
Map the Method. Method study maps out where everything goes (Men, Machines, Materials).
9
Productive = Directly making the item. Incidental = Necessary tasks that support production but don't add direct value (e.g., getting tools). Unproductive = Total waste (e.g., looking for a tool that isn't there).
οΏ½οΏ½ As per the passage and Taylor's Motion Study, motions are categorized into three types. Incidental motions (B) are those that are necessary to support the work but are not the actual work themselves. Going to the stores to get materials or tools is the classic example provided in the text for an incidental motion. While necessary, management tries to minimize these to increase time spent on productive motions.
- Option A β Productive motions are those like "hammering a nail" or "assembling a part."
- Option C β Unproductive motions are unnecessary movements like excessive stretching or searching for misplaced items.
- Option D β This is not a standard category in Taylor's Motion Study.
Used: Contextual/Tonal Matching Application: The passage explicitly provides "(e.g., going to stores)" next to the term "Incidental." Final Logic: The parenthetical example in the text defines the term.
I for In-between. Incidental motions are "In-between" the actual work.
10
Science requires measurement and visualization. Stopwatches record the time taken for each move. Symbols/colors help map and distinguish types of moves.
οΏ½οΏ½ The passage specifically mentions that Taylor identified and analyzed motions using stopwatches, various symbols, and colours (C). These tools allowed for a high degree of precision in Motion Study. By color-coding or using symbols (like Gilbreth's 'Therbligs'), managers could visually see where unproductive time was being spent and eliminate it.
- Option A β These are qualitative tools, not the quantitative tools of scientific management.
- Option B β These are used for wage calculation, not for analyzing physical body motions.
- Option D β This is a principle of Cooperation, not a tool of Motion Study.
Used: Contextual/Tonal Matching Application: The last sentence of the passage provides the answer directly. Final Logic: Scientific analysis requires objective tools of measurement and notation.
Timer and Crayons. Use a stopwatch (Timer) and symbols/colors (Crayons) to map the work.
11 An operations manager determines that standard time taken by a worker to make one cardboard box is 20 minutes. Deducting one hour for rest in an 8-hour shift, the standard task per day is calculated. This data is essential for framing which scheme?
Time study sets the "fair day's work." Knowing the total output per worker helps calculate the cost per unit. Standard tasks are required to define who qualifies for an "incentive."
οΏ½οΏ½ By calculating that a worker should produce a certain number of boxes per day (the standard task), management creates a benchmark. This benchmark is essential for framing incentive schemes (A), such as the Differential Piece Wage System, because you cannot reward an "efficient" worker if you haven't defined what "standard" is. It also allows for determining labor costs because the manager knows how much production an 8-hour wage should buy.
- Option B β While rest is mentioned, the calculation of the task is the primary data point for financial/incentive planning, not for the fatigue study itself (which determines the need for rest).
- Option C β Route clerks deal with sequence, not the volume of production per shift.
- Option D β Marketing is unrelated to shop-floor labor productivity.
Used: Contextual/Tonal Matching Application: Calculating "Standard Task" is a prerequisite for "Differential Wage" (Incentive). Final Logic: You must measure work (Time Study) before you can pay for it scientifically.
Target for Tools. Set a target (standard task) to decide the pay (incentives).
12 Statement I: The method of time study will depend upon the volume and frequency of the task.
Statement II: Time measurement costs and the cycle time of the operation do not affect task measurement in time study.
High-volume tasks need more precise timing. Measurement is not free; the cost of the study must be justified. Cycle time (how long one task takes) dictates how many readings are needed.
οΏ½οΏ½ Statement I is true; if a task is done 1,000 times a day (high volume), saving even one second is valuable, requiring a more detailed time study. Statement II is false because time measurement costs and cycle time are critical factors. You wouldn't spend $1,000 to study a task that only happens once a year. Similarly, very short cycle times require different measurement techniques than long, complex cycles.
- Option A β Statement II ignores the economic and technical constraints of time study.
- Option C β Statement I is a fundamental rule of work-study.
- Option D β Statement I is factually correct.
Used: Contextual/Tonal Matching Application: In management, "Cost" always affects the "Method." Therefore, Statement II's claim that costs "do not affect" it is likely false. Final Logic: Time study is a business tool; it must consider volume, frequency, and cost.
Cost counts. Time study is an investment; you only do it if the volume makes it worth the cost.
13 A factory involves heavy manual labour. The management decides to introduce small, frequent pauses for the workers during their single eight-hour shift. This decision is an application of:
Addresses physical and mental exhaustion. Determines the duration and frequency of rest. Focuses on stamina recovery to maintain productivity.
οΏ½οΏ½ Fatigue Study is the scientific management technique used to determine the amount and frequency of rest intervals required to complete a task. In heavy manual labor, workers naturally lose stamina. By providing small, frequent pauses (B), the management ensures that workers do not reach a point of total exhaustion, thereby maintaining a consistent level of efficiency throughout the eight-hour shift.
- Option A β Motion Study analyzes body movements to eliminate waste, not rest requirements.
- Option C β Time Study measures the standard time to perform a task using a stopwatch.
- Option D β Method Study searches for the "one best way" to execute a process.
Used: Contextual/Tonal Matching Application: The mention of "manual labour" and "pauses" relates directly to the physical state of the worker (fatigue). Final Logic: Pauses are the primary tool used in Fatigue Study to manage worker energy.
Rest to Best. You need a Fatigue Study to find the rest that makes you work your best.
14 Assertion (A): A worker is bound to feel tired physically and mentally if she/he does not rest while working.
Reason (R): Rest intervals help the worker regain stamina and work again with the same capacity, increasing worker efficiency.
Continuous work leads to physiological fatigue. Stamina is a finite resource that needs replenishment. Efficiency is a product of well-timed recovery.
οΏ½οΏ½ Assertion (A) is true; human biology dictates that physical and mental exertion without breaks leads to a decline in performance. Reason (R) is true and perfectly explains why A is a problem that needs solving. The purpose of a rest interval is precisely to allow for the regain of stamina. Because (R) explains the biological necessity and the organizational benefit of the rest mentioned in (A), it is the correct explanation.
- Option B β R is not just a true statement; it is the functional "reason" why management studies fatigue in the first place.
- Option C β R is factually supported by Taylor's scientific management principles.
- Option D β A is a universally accepted premise in work-study.
Used: Contextual/Tonal Matching Application: The "tiredness" in (A) is directly solved by the "stamina" in (R). Final Logic: Fatigue (A) + Recovery (R) = Efficiency.
Recharge the Battery. If a worker is a battery, rest is the charger that keeps them running.
15 Which of the following statements is NOT a characteristic of Taylor's differential piece wage system regarding efficient workers reward?
Uniform pay is the "old" way. Taylor wanted to reward "extra" effort. The system is "Differential," meaning the rate changes.
οΏ½οΏ½ Taylor's system is specifically called Differential because it rejects uniform rates (A). In a uniform system, the efficient worker gets no extra benefit for working harder. Taylor's system classifies workers (B) and uses different rates (C) to ensure that efficient workers are rewarded significantly more, which serves to motivate (D) those who are currently underperforming to reach the standard.
- Option B, C, D β These are all core, defining characteristics of the Differential Piece Wage System as described by Taylor.
Used: Odd One Out Application: Options B, C, and D all describe "differentiation" or "improvement." Option A describes "uniformity." Final Logic: "Differential" and "Uniform" are opposites; therefore, A cannot be a characteristic.
Diff = Difference. If the pay is the same (uniform), it's not "Diff."
16 In Taylor's experience, a worker named Schmidt was able to earn 60% more wages by increasing pig iron loading from 12.5 tons to 47 tons per day. This is a direct result of which incentive system?
Schmidt is Taylor's famous success story. Efficiency was rewarded with higher pay. Money is the "best" motivator for a worker in Taylor's view.
οΏ½οΏ½ The story of Schmidt loading pig iron is the textbook example used to illustrate the Differential Piece Wage System (C). By scientifically determining the "one best way" and setting a high target (47 tons), Taylor offered Schmidt a significantly higher rate of pay for reaching that target. This financial incentive led to a massive increase in both productivity for the company and wages for the worker.
- Option A β This refers to supervision, not the wage payment.
- Option B β While standardisation helped set the target, the earnings increase came from the wage system.
- Option D β The Order principle is one of Fayol's 14 principles (everything in its place).
Used: Contextual/Tonal Matching Application: High output (47 tons) leading to "more wages" (60% increase) is the direct outcome of a performance-based wage system. Final Logic: Performance-linked pay = Differential Piece Wage.
Schmidt's Surplus. Schmidt earned a surplus of cash through the Differential system.
17 Statement I: Under functional foremanship, the planning incharge focuses on drafting instructions and setting routes.
Statement II: The production incharge oversees execution aspects like timely completion and machine repairs.
Functional Foremanship splits the shop floor into two departments. Planning involves the "thinking" (Instructions/Routes). Production involves the "doing" (Speed/Repairs).
οΏ½οΏ½ Statement I is true; the Planning Incharge manages clerks like the Instruction Card Clerk and Route Clerk. Statement II is also true; the Production Incharge manages "bosses" who handle the physical floor work, such as the Speed Boss (timely completion) and the Repair Boss (machine maintenance). This dual-department structure ensures specialized expertise in both the mental and physical phases of production.
- Option B, C, D β These are incorrect because both statements accurately describe the division of labor Taylor proposed for supervisory roles.
Used: Contextual/Tonal Matching Application: The keywords "drafting/setting" align with Planning, and "execution/repairs" align with Production. Final Logic: The statements correctly map the duties to their respective functional heads.
Plan the Work, Work the Plan. Planning Incharge plans it; Production Incharge works it.
18 Match the role under Production Incharge (List 1) with their clarity of task (List 2).
| List 1 | List 2 |
|---|---|
| 1. Speed boss | A. Check the quality of work |
| 2. Gang boss | B. Ensure proper working condition of machines |
| 3. Repair boss | C. Timely and accurate completion of job |
| 4. Inspector | D. Keeping machines and tools ready for operation |
Speed = Time/Speed of completion. Gang = Organizing tools (the "gang" of tools). Repair = Maintenance. Inspector = Quality control.
οΏ½οΏ½ 1-C: The Speed boss is responsible for the timely and accurate completion of the job. 2-D: The Gang boss is responsible for keeping machines and tools ready for the workers (setting the stage). 3-B: The Repair boss ensures machines are in proper working condition. 4-A: The Inspector is the quality expert who checks the quality of the final work.
- Option B β Pairs Speed boss with quality (Inspector's job).
- Option C β Pairs Speed boss with tool readiness (Gang boss's job).
- Option D β Pairs Speed boss with machine condition (Repair boss's job).
Used: Option Grouping Application: Matching 4-A (Inspector-Quality) is the highest confidence link. Only Option A contains 4-A. Final Logic: Each foreman's name describes their specific responsibility in the production department.
Speed = Time, Gang = Gear, Repair = Fix, Inspector = Quality.
19 Assertion (A): Scientific method should substitute 'Rule of Thumb' throughout the organisation.
Reason (R): Scientific planning of production activities, like loading pigs of iron, results in tremendous saving of human energy and reducing wastage.
Rule of Thumb is based on intuition; Science is based on data. Standardization reduces human effort and material waste. The "Pig Iron" case study proves the efficacy of the scientific method.
οΏ½οΏ½ Assertion (A) is true; Taylor's first principle is to replace personal judgment with scientific inquiry. Reason (R) is true and provides the evidence for (A). By showing that scientific planning (like in the pig iron loading study) actually leads to savings in energy and waste, Taylor provides the justification for why the organization should stop using the Rule of Thumb. Therefore, (R) is the evidence-based explanation for (A).
- Option B β (R) is the specific justification used in Taylor's theory to support the change requested in (A).
- Option C β (R) is a historical fact of Taylor's work at Bethlehem Steel.
- Option D β (A) is the foundational principle of all Scientific Management.
Used: Contextual/Tonal Matching Application: A makes a claim (Use Science), and R provides the benefit (Saves energy/waste). Final Logic: We use the scientific method because it has been proven to reduce waste (R).
Science over Shovel. Don't just shovel iron; study the shovel to save your strength.
20 To increase productivity levels, contemporary businesses use robotics and computers in production. This modern approach is considered an extension of:
Scientific management seeks efficiency through technology and analysis. Robotics is the modern version of "One Best Way." Both aim to eliminate waste and human error.
οΏ½οΏ½ Scientific Management (B) is the foundation of industrial engineering. Taylor's focus on using "Science, Not Rule of Thumb" to find the most efficient method of production is perfectly realized today through robotics and computer-aided manufacturing. These technologies are simply advanced tools to achieve Taylor's goals: precision, standardization, and the elimination of unproductive movements.
- Option A β Scalar chain is about the formal line of authority in communication.
- Option C β Unity of direction means one head/one plan for a group of activities.
- Option D β Esprit de corps refers to team spirit and harmony.
Used: Contextual/Tonal Matching Application: Technology like robotics is "Science" in action. Final Logic: Using advanced scientific tools (computers) to improve output is the ultimate evolution of Scientific Management.
Robots are Scientific. A robot is the perfect "Scientific" workerβno waste, perfect speed, perfect standard.
